With normal use, there is no need for the recovery mode of Homey. However, there are a few reasons you might want to do so:
- You want to connect Homey to a different Wi-Fi network
- You want to revert back to stable updates when you are running experimental updates
- Homey is not responding anymore
Follow the steps below to use the recovery mode in Homey.
1. Power on Homey
Make sure Homey is powered on in upright position. Make sure Homey is powered on for at least half a minute before continuing.
2. Turn Homey upside down
To enter recovery mode, turn Homey upside down, and wait for the 10 second countdown to end. After the countdown, Homey is set to recovery mode and will ask you to go to setup.athom.com, similar to when you first installed Homey.
3. Open setup.athom.com on a computer
Go to setup.athom.com on a Wi-Fi enabled computer and follow the onscreen instructions. Choose between deleting all data (for a factory reset), or to keep it, to continue using Homey. Using the wizard on screen, you can (re)link Homey to your preferred Wi-Fi network.
4. Optional: Remove linked account (factory reset)
If you don't want to link a (new) Athom account to Homey (factory reset), make sure to hold ALT on your keyboard when asked whether you already have an Athom account. Then click Don't connect an Athom account. Note: this works best using Chrome on Windows or OSX.
After updating and rebooting Homey without account, it will tell you to go to setup.athom.com to set it up. At this time, hold ALT on your keyboard and press Next to finish the factory reset.