With normal use, there is no need for the recovery mode of Homey. However, there are a few reasons you might want to do so:
- You want to connect Homey to a different Wi-Fi network
- Homey is not responding anymore
Follow the steps below to use the recovery mode in Homey.
1. Power on Homey
Make sure Homey is powered on in upright position. Make sure Homey is powered on for at least half a minute before continuing.
2. Turn Homey upside down
To enter recovery mode, turn Homey upside down, and wait for the 10 second countdown to end. After the countdown, Homey is set to recovery mode and will ask you to go to setup.athom.com, similar to when you first installed Homey.
3. Open the Homey app
Once Homey is in recovery mode, open the Homey app and tap on More (...). Next tap on your Homey name and tap on the [+] Add a new Homey. Homey setup will automatically open.
Follow the on-screen instructions. Choose between deleting all data (for a factory reset), or to keep it, to continue using Homey. Using the wizard on screen, you can also (re)link Homey to your preferred Wi-Fi network.
4. Optional: Remove linked account (factory reset)
If you don't want to link a (new) Athom account to Homey (factory reset), follow the steps in this article.