With normal use, there is no need for the recovery mode of Homey. However, there are a few reasons you might want to do so. Follow the steps below to use it.
There are two particular cases for enabling recovery mode:
- You want to connect Homey to a new Wi-Fi network
- Homey is not responding anymore
1. Power on Homey
Make sure Homey is powered on in the upright position. Homey should be powered on for at least half a minute before continuing.
2. Turn Homey upside down
To enter recovery mode, turn Homey upside down, and wait for the 10-second countdown to end. After the countdown, Homey is set to recovery mode and will ask you to go to setup.athom.com, similar to when you first installed Homey.
3. Open the Homey app
Once Homey is in recovery mode, open the Homey app and tap on
More (...) →
Your name →
[+] Add a new Homey. Homey setup will automatically open.
Follow the on-screen instructions. Choose between deleting all data (for a factory reset), or keeping it, to continue using Homey.
Using the wizard on screen, you can also (re)link Homey to your preferred Wi-Fi network.
4. Remove linked account via factory reset (optional)
If you don't want to link an existing or new Athom account to Homey and prefer factory resetting the device, follow the steps in this article.