If, for any reason, you want to return the product you purchased from the webshop for a refund, you need to contact our support desk within the 14 days following the day you received the product. When contacting our support desk for a refund, please state the exact reason why you want to return the product + the original invoice.. Our support team will forward an RMA form + all the necessary information needed to return the product to us. Once the product arrives at our office it will be checked for damages and functionality. If the product passes this check you will receive a refund of the price you paid for the product. More information about the return procedure can be found here.
To contact support use this form. You can fill out "return" in the Diagnostics report field when applying for a return.