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General

  • Submit a support request
  • How to request a new feature
  • How to interpret the feedback from Homey's LED ring
  • How do I connect Homey to a different Wi-Fi network?
  • How to set Homey in recovery mode - and why
  • How to factory reset Homey
  • Do I lose all my data when Homey goes into recovery?
  • How do I change my password?
  • Can I (temporarily) turn off Homey's LED Ring?
  • How does Homey update itself?
  • I can't reach Homey. What do I do?
  • Do I need internet for Homey to work?
  • How to change the language of Homey
  • How do I sign up for experimental updates?
  • How do I stop receiving experimental updates?
  • Which languages does Homey speak?
  • How to use Presence and sleep status
  • How do I create a Diagnostics Report ID?
  • My Homey has a solid red LED ring, what do I need to do?
  • What's changed in Homey v2.0?
  • How to return a product
Homey Support
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